• ETM5-Ch 03: Banks and Financial Institutions
• ETM5-Ch 04: Payment Systems
• ETM5-Ch 07: Relationship Management and Vendor Selection

This session begins the coverage of the specific materials from ETM 5. In this session, banks and financial institutions will be discussed, as well as how various payment systems (both U.S. and global) operate. The session ends with a detailed discussion of relationship management, vendor selection and the calculations involved in bank account analysis statements.