No two relationships between banks and their corporate clients are the same. The strength of each relationship depends on many factors, including product mix, price, customer service, the ease of doing business, and the technological capability of the bank. We will examine different corporate/bank relationships, based on the latest Phoenix-Hecht studies, and review proactive steps that corporates can take to ensure that they benefit from the best relationship possible at a given bank, as the world moves toward real-time treasury.